◆ZAFIX.AI / Services

AI consulting services built around business outcomes.

We help SMEs identify practical AI use cases, redesign workflows, train teams, implement pilots, and create safer, more measurable AI adoption.

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AI Readiness AuditDiagnostic review
SERVICE — 01

AI Readiness Audit

Understand whether your business is ready for AI. The AI Readiness Audit is a deeper advisory engagement for companies that have completed the free readiness test or want a structured diagnosis before investing in AI tools.

What it includes

Leadership readiness reviewWorkflow and process reviewData and knowledge readiness assessmentTeam adoption and training reviewTechnology stack reviewGovernance and risk reviewAI opportunity mapPriority use case rankingRecommended next steps

Best for: Companies that want to avoid random AI adoption and identify where AI can create the most value first.

AI Workflow MappingProcess cartography
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AI Workflow Mapping

Find the workflows where AI can save time, reduce errors, and improve performance. We map how work currently happens, identify bottlenecks, and determine which processes are suitable for AI assistance, automation, or redesign.

What it includes

Current workflow mappingBottleneck identificationManual task reviewHuman approval pointsAutomation potentialRisk areasSuggested AI-enabled workflowPriority roadmap

Best for: Businesses with slow operations, missed follow-ups, manual reporting, scattered knowledge, or repeated admin work.

30-Day AI Pilot BlueprintThirty days, one workflow
SERVICE — 03

30-Day AI Pilot Blueprint

Start small, prove value, and build confidence. The 30-Day AI Pilot Blueprint gives your business a focused implementation plan for one high-value workflow.

What it includes

One selected AI use casePilot objectiveWorkflow designTool recommendationData requirementsHuman review processTeam responsibilitiesSuccess metrics30-day execution plan

Best for: Companies that want to test AI practically before committing to wider implementation.

AI Sales and Marketing SystemsRevenue workflows
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AI Sales and Marketing Systems

Use AI to strengthen lead response, content planning, campaign execution, and sales follow-up. We help businesses apply AI across revenue workflows, from inquiry handling and qualification to campaign strategy and reporting.

What it includes

AI lead qualificationSales follow-up assistantProposal drafting supportCRM notes and summariesCampaign planning systemContent engineCreative testing supportPerformance reporting assistantCustomer segmentation

Best for: Sales-led companies, service businesses, real estate firms, wellness companies, agencies, and growth-stage SMEs.

AI Knowledge Base and Customer Support SystemsKnowledge, organized
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AI Knowledge Base and Customer Support Systems

Turn scattered company knowledge into reliable AI-assisted support. We help businesses organize their internal knowledge and use it to support customer service, employee onboarding, sales enablement, and internal operations.

What it includes

Internal knowledge baseCustomer FAQ assistantService response assistantTicket classificationComplaint summary workflowEscalation rulesSOP assistantEmployee onboarding support

Best for: Businesses with recurring customer questions, inconsistent service responses, or important knowledge trapped inside people's heads.

AI Governance and Team EnablementSafe, structured adoption
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AI Governance and Team Enablement

Help your team use AI safely, responsibly, and effectively. AI adoption requires more than tools. Your team needs clear rules, role-based training, and practical examples.

What it includes

AI usage policyConfidential data guidelinesHuman review rulesCustomer-facing output controlsRole-based trainingPrompt and workflow templatesGovernance checklistAdoption support

Best for: Companies where employees are already using AI informally or where leadership wants safe, structured adoption.

Fractional AI Transformation AdvisorLeadership, on demand
SERVICE — 07

Fractional AI Transformation Advisor

Ongoing strategic guidance for companies implementing AI across departments. We support leadership teams as they move from AI pilots to broader adoption.

What it includes

Monthly AI strategy sessionsUse case prioritizationVendor and tool reviewImplementation guidanceTeam adoption supportGovernance reviewPerformance trackingRoadmap updates

Best for: SMEs that want experienced guidance without hiring a full-time AI transformation leader.

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